Bridge and Ulrich aims to bring about a paradigm shift in the user experience.

DALLAS, TX, February 19, 2024 /24-7PressRelease/ — Bridge, a cutting-edge patient engagement technology vendor and creator of the BridgeInteract patient engagement platform, and Ulrich, a leading healthcare software solution provider renowned for its Team Chart Concept (TCC) product, have forged a strategic partnership to optimize healthcare technology for efficiency and ease-of-use. A vital aspect of this collaboration is the shared commitment to enhancing the user experience for healthcare providers and patients, ensuring that technology is powerful but also user-friendly and intuitive.

Elevating User Experience: A Patient-Centric Approach

In an era where technology plays a pivotal role in healthcare, the partnership between Bridge and Ulrich aims to bring about a paradigm shift in the user experience.

This collaboration is designed to address patients’ challenges with the previous platform. Based on user feedback highlighting areas where the older product could be cumbersome, inflexible, or confusing to learn, the new patient portal platform will instead incorporate the intuitive and versatile toolkit offered by Bridge’s BridgeInteract patient engagement platform.

“Patient engagement is at the heart of our mission at Bridge. Through this partnership with Ulrich, we are committed to providing a seamless and user-friendly patient experience, removing hurdles, and ensuring that technology empowers patients and providers alike,” stated John Deutsch, CEO at Bridge. “The days of struggling with complicated healthcare technology are over. All the moving parts that proved such a headache in traditional solutions, from EHR to intake to bill pay, have been streamlined and optimized in BridgeInteract.”

By meeting patients where they want to be met—with all the tools they need to participate in their healthcare journey easily accessible and usable on their mobile devices—Bridge and Ulrich aim to drive patient engagement and reduce the administrative burden on providers.

Optimizing Workflows For Healthcare Providers: A Game-Changer For Staff

Healthcare providers and their staff often grapple with complex workflows that impact efficiency and patient care. Unintuitive software can lead to clerical errors, long waiting times, miscommunications, and other forms of friction that result in frustration, long admin hours, and technical support tickets—time that clinical staff would prefer to spend on the core work of patient care. The collaboration between Bridge and Ulrich aims to optimize these workflows, making the lives of healthcare providers and staff significantly more manageable.

“Our Team Chart Concept has been designed to streamline processes for healthcare providers and staff. This partnership with Bridge allows us to integrate more powerful and intuitive patient engagement and practice management tools seamlessly into these workflows, creating an ecosystem that is not only powerful but also enhances the overall efficiency of healthcare delivery,” commented Matt Wurth, Chief Technical Officer at Ulrich.

BridgeInteract’s tools will be offered as part of TCC to combine previously piecemealed software solutions into a seamlessly integrated whole, making it easier to manage different aspects of healthcare, such as intake, scheduling, prescriptions, billing, and more. Additionally, thanks to Bridge’s built-in HIPAA-compliant messaging functionality, Ulrich’s clients can securely communicate with patients via notifications and instant messages, saving time on phone calls and paperwork.

About Bridge:

Bridge is a cutting-edge patient engagement technology vendor committed to transforming healthcare experiences. With a focus on innovation, Bridge offers solutions that connect patients and providers through the BridgeInteract patient engagement platform. To learn more, please visit

About Ulrich:

Ulrich is a prominent healthcare software solution provider known for its Team Chart Concept, which includes electronic health records (EHR) and practice management tools. Committed to advancing healthcare technology, Ulrich empowers providers to deliver exceptional care. To find out more, please visit Ulrich’s website.

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